Yolvinta Terms and Conditions

Welcome to Yolvinta! These Terms and Conditions govern your use of our website (www.yolvinta.com) and our services. Throughout these Terms and Conditions, the terms "Yolvinta," "we," "us," or "our" refer to Yolvinta, while "customer," "client," "you," "they," "he," or "she" refers to the individual purchasing from or using our services. By accessing our website or making a purchase, you agree to be bound by the following terms and conditions.

1. General Terms

  • By placing an order on our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You agree to use the website for lawful purposes only and not for any illegal or unauthorized activities.

  • Yolvinta reserves the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe there is a violation of these terms.

2. Product Information

  • We strive to ensure that the product descriptions and prices are accurate; however, there may be instances where errors occur. Yolvinta reserves the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice, including after you have placed an order.

  • All product images are for illustrative purposes only. While we make every effort to display colors accurately, actual colors may vary depending on your device screen.

3. Order Process

  • By placing an order, you agree to provide accurate and current information (e.g., billing and shipping address, contact details) to ensure successful delivery.

  • Once your order is confirmed, you will receive a confirmation email. Please review it carefully to ensure all details are correct.

  • Yolvinta reserves the right to limit quantities per order or per customer, cancel orders, and/or refuse service to any customer at our discretion.

4. Pricing and Payment

  • Prices listed on the website are subject to change without notice. Prices do not include taxes, shipping fees, or any applicable customs duties unless stated otherwise.

  • Payment is required at the time of purchase. We accept credit and debit cards, PayPal, and other approved payment methods listed on our website.

  • Any charges related to customs, duties, or additional taxes imposed by the destination country are the responsibility of the customer.

5. Shipping and Delivery

  • Yolvinta ships worldwide. Delivery times vary depending on your location and shipping method selected. Please see our Shipping Policy for full details.

  • Once an order has shipped, you will receive a tracking number to monitor the status of your shipment.

  • Yolvinta is not responsible for any delays or damage caused during shipping, as shipping carriers are third-party services.

6. Return and Refund Policy

  • We offer returns within 30 days from the date of arrival. Please refer to our Return and Refund Policy for detailed instructions on how to return eligible items.

  • Items eligible for return must be unused, in the same condition as received, and in their original packaging. Non-returnable items include gift cards, custom-made products, and certain accessories.

  • Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

7. Cancellation Policy

  • Orders can be canceled within 48 hours after confirmation. A 15% cancellation fee will be applied if the order has not yet shipped. For more details, please review our Cancellation Policy.

  • Certain items, such as custom-made products and special offer items, are non-cancellable.

8. Intellectual Property

  • All content on Yolvinta's website, including text, images, designs, logos, and product descriptions, is the property of Yolvinta and protected by copyright and trademark laws.

  • You may not use, reproduce, distribute, or modify any of the content without express written permission from Yolvinta.

9. Use of Customer Information for Marketing

  • By purchasing an item from Yolvinta, you consent to the collection and use of your personal information (such as your name and email address) for marketing and promotional purposes.

  • This may include sending you updates, promotions, and other communications via email or social media.

  • If you wish to opt out of receiving marketing communications, you can do so at any time by contacting us at Hello@Yolvinta.com.

10. Limitation of Liability

  • Yolvinta will not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services.

  • While we take reasonable steps to ensure the accuracy and security of our website, Yolvinta does not guarantee that the site will be free from errors, viruses, or other harmful components.

11. Customer Support

  • Our customer support team is available to assist you from 8:00 AM to 8:00 PM EST via WhatsApp at +1 (876) 283-2333 or by email at Hello@Yolvinta.com. For further information on customer service, please see our Customer Support Policy.

12. Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of Jamaica. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jamaica.

13. Amendments to Terms

  • Yolvinta reserves the right to update or modify these terms at any time without prior notice. Any changes will be effective upon posting to the website. It is your responsibility to review the terms periodically.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: Hello@Yolvinta.com

  • WhatsApp: +1 (876) 283-2333

Thank you for shopping with Yolvinta!